Our Drain Repair Process
At Plunger Pros, we keep drain repair simple, clear, and stress-free. From the first call to the final flow test, we deliver Plumbing Done The Proper Way with honest communication, skilled work, and respect for your home.
Inspect, Diagnose, and Explain
When you call, we ask the right questions about slow drains, backups, odors, or repeat clogs, then schedule service fast. On site, we inspect the drain line, use professional diagnostic tools when needed, and explain the cause, repair options, timeline, and upfront pricing clearly.
1
Targeted Drain Repair Work
Once you approve the plan, we complete the drain repair using proven plumbing methods and quality parts that fit the problem. Whether the issue is a cracked drain line, separated joint, or damaged pipe section, we work cleanly, protect your space, and keep you updated throughout the visit.
2
Test, Clean Up, and Follow Through
After the repair, we run water and perform a full flow and leak check to make sure your drain is working the way it should. Before we leave, we clean the work area, review what was repaired, share tips to help prevent future drain problems, and make sure the job meets our Plumbing Done The Proper Way standard.
3
FAQs
Drain Repair FAQs
Common questions we hear from homeowners in New Braunfels, San Antonio, and nearby areas about drain repair. At Plunger Pros, we believe in Plumbing Done The Proper Way.
- How do I know if I need drain repair or just drain cleaning?
If your drain is slow, backs up often, gurgles, smells bad, or keeps clogging in the same spot, there may be a bigger issue than a basic blockage. In many cases, a simple cleaning will fix the problem. But if the pipe is cracked, shifted, corroded, or damaged by roots, repair is usually the better long-term fix. We can inspect the line, explain what we find, and recommend the right solution without pushing work you do not need.
- What causes a drain pipe to need repair?
Drain pipes can fail for a few common reasons. We often find grease buildup, corrosion, loose joints, aging pipes, root intrusion, pipe bellies, and cracks caused by ground movement or wear over time. In older homes around the New Braunfels and San Antonio area, worn drain lines are especially common. Our job is to find the real cause so we can fix it right the first time.
- Can you repair my drain without tearing up my whole yard or floor?
Not every drain repair requires major digging or demolition. The best method depends on where the damage is and how severe it is. We always look for the least disruptive option first and walk you through what is possible for your home. Our goal is to protect your property, keep the process clear, and handle the repair with care. That is part of Plumbing Done The Proper Way.
- What are the signs of a damaged drain line?
Some of the most common warning signs are frequent clogs, water backing up into sinks or tubs, foul drain odors, slow drainage in multiple fixtures, gurgling sounds, wet spots in the yard, or unexplained water damage. If you notice any of these, it is smart to have it checked sooner rather than later. Catching drain line problems early can help prevent bigger repairs and water damage.
- How much does drain repair cost?
Drain repair costs can vary based on the location of the pipe, the type of damage, how easy it is to access, and how much repair work is needed. We believe in honest recommendations and clear communication. Once we inspect the problem, we will explain your options and what the repair involves so you can make the best decision for your home and budget.
- Why should I call Plunger Pros for drain repair?
At Plunger Pros, we bring hands-on plumbing experience, personal service, and a commitment to doing the job right. We are based in New Braunfels and proudly serve the greater San Antonio area. When you call us, you are getting a local plumbing company that treats your home with respect and keeps you informed from start to finish. If you are dealing with a broken drain, recurring backups, or signs of pipe damage, contact Plunger Pros today to schedule service. We are here to help with Plumbing Done The Proper Way.
Why Homeowners Trust Plunger Pros
Real feedback on honest service, clean work, and plumbing repairs done the proper way.
"I reached out to Plunger Pros mainly because I felt I had paid far too much for previous work done by a larger plumbing company. They responded almost immediately, despite the late hour. My original appointment needed to be moved up because the problem was getting worse. They made sure to accommodate me the same day and even managed to fit me in earlier than expected. Austin arrived early and was extremely knowledgeable. He listened to my concerns, quickly diagnosed the problem, and got right to work. The repair was completed quickly, and as of this review, the issue has not returned. Plumbing problems are certainly a nightmare for any homeowner, but I can't recommend Plunger Pros enough for their professionalism, fair pricing, and quality of work. I'll definitely be using them for any future plumbing needs."
"Austin was very professional, he knew exactly what to look for. Very friendly. Explained in detail what work needed to be done to improve my water pressure."
"Plunger Pros has been an absolute joy to work with. Extremely knowledgeable in their craft with reasonable pricing. Not the cheapest guys in town but not the most expensive either. Don’t call them if you’re looking to go with cheap labor. Instead, call them if you’re looking for plumbers who care and are passionate about what they do! Thank you plunger pros for taking care of my home, I recommend them over and over again !"
"Really appreciate Austin’s dedication to our historic home! He worked through some complicated curveballs and kept us updated and informed all the way through to resolution!"
"Plunger Pros was prompt from the start. They came out quickly for a consultation and evaluation of our two 20 year+ water heaters that needed replacing. They provided and thoroughly reviewed multiple options for our setup, gave us a straight-forward estimate, and had the work scheduled and completed without delay. The team was friendly, knowledgeable, and efficient. Highly recommend."
"They were extremely kind and efficient. They always showed up on time or even early, and answered all our questions on the work we were having done. They got everything scheduled right away and we didn’t have to wait long at all. The pictures and video footage they offer is great and helpful!"
"Super Friendly. Super fast. Super informative. Replaced my Garbage disposal in less than 30 mins. I’m a diyer but when it comes to water not super handy. Glad this company came through with no issues. Will be recommending to all my friends and family."
"These guys are true professionals and will do the right thing to fix your issues."
"I had a water leak from a shower nozzle in our guest bath shower stall that I couldn't shut off without shutting off the hot water heater for that bath. Austin, the plumber that came out and did a magnificent job of getting the water shut off and then replacing the shower with a new one the next day. Thank you PlumberPros!"
"I’ve gone with Plunger Pros twice now after a recommendation from my brother-in-law who is also a plumber. They’ve installed new water filters, softeners and water heaters for us. And more recently, new bathroom faucets, shower head and looked into an issue with our sink backing up. They also flushed our water heater. They came the same day I called them. Quality work every time. I feel like I get what I pay for. Highly recommend."
"Jaysin with Plunger Pros was highly professional and knowledgeable. He fully checked out my water softener and patiently explained each step and answered all questions. HIGHLY RECOMMEND Plunger Pros!"
"Austin was knowledgeable, professional, respectful, and polite. He did a great job and listened to what I had to say. Very satisfied overall."
"Excellent service!!! Exceeded my expectations by checking other water pressure around house when no leak was found."
"I needed to have the pressure relief valve replaced so that I could get the water pressure entering through the main stabilized to a safe level. My plumber, Austin Carillo, explained the repair process and got to work. When the repair was completed Austin showed me pictures of his work, explained the warranty and tested the water pressure entering the home. He was thorough and very personable. I was very pleased with his demeanor and explanation of the work he performed. Great job, Austin!"
"Setting up appointment was easy. Jason showed up on time early in the window if time I received, and completed job quickly and without any mess. He replaced a garbage disposal with one I had purchased. Highly recommend Plunger Pros. Price was fair."
"Very professional and dedicated to fixing my problem!"
"Austin did a nice job. He was competent and personable. We had a bad outdoor leak in a difficult place to get to, but Austin took care of it. I'll definitely use Plunger Pros again."
"Perfect experience. They were on time, efficient with communication, found the issues instantly and cleared a solution with me. I appreciated all they did."
"Jaysin did a great job, communicated everything and got the job done quickly."
"I had a nice experience with Plunger Pros. Quick response when I called for a water leak at my home. Austin was the tech assigned to the job. He was friendly, very knowledgeable and did a great job taking care of the leak!"
"Always fast with A+ service."
"Austin was an amazing plumber. He did a great job and made the whole experience stress free . Highly recommend"
"I had an excellent experience with this plumbing company! From start to finish, the service was professional, reliable, and efficient. Austin was especially amazing he was knowledgeable, friendly, and took the time to explain everything clearly. He made sure the job was done correctly and went above and beyond to provide great service. It’s not always easy finding a plumber you can trust, but I would highly recommend Austin and this company to anyone looking for quality plumbing services. Thank you for such a great experience!"
"I had a great experience with the plumber Austin! He arrived on time, explained everything clearly, and made sure the work was done properly. I would definitely recommend Austin to anyone looking for a great plumber!"
"Austin came out to fix my toilet and did an amazing job! He was knowledgeable, detailed and very professional! I will definitely call Austin for any future needs!"
"Great service"
"Austin was awesome! I was so thankful for his expertise - he was able to quickly find and diagnose my water leak, provide options and estimates, and finish the work all in the same day! Highly recommend!!"
"This company is great I would use them again. And highly recommended you guys do too"
"Matthew was very knowledgeable & confident of my problems..& knew how to get problems resolved… in just few days.He was respectful of my home & pleasant to resolve the issues. Definitely have my Plumbing Co for any further problems. Thanks so much!! ✌️"
"Austin did fantastic work"
"Highly recommend"
"David was great! Very knowledgeable! Explained everything...warranty coverage! Same day service! Second to NONE service! If can't fix it, it probably isn't broke! Many Thanks Sir!"
"I did a dumb last night and put carrot peeling down the garbage disposal and clogged up the sink. Jaysin came over early the next morning and had it running normally again in no time. He showed me how to look under at the pipes with a flashlight to determine where the clog was and gave me some tips that might have worked if I hadn't pushed so many carrot peelings down the disposal. Really appreciate that since most contractors don't really add helpful suggestions on how to fix something. I'll use them anytime I need some plumbing help. Thanks for your great work."
"I can't thank you enough..David and his plumber, Jaysin that came out today and took care of our issue. Fast service. Extremely professional and amazing service. If you need plumbing repairs, CALL THEM!! Again, thank you so much."
"I had an excellent experience with Plunger Pros from start to finish. Jaysin, the plumber who completed the work, was professional, knowledgeable, and thorough. He took the time to explain what he was doing, answered my questions, and made sure the job was done right. David, the owner, was also amazing throughout the entire process. He consistently followed up with me, kept communication open, and made sure I was satisfied with the work. That level of customer service and personal attention is hard to find these days. Having a major plumbing issue was stressful, but Jaysin and David made the experience much easier. I truly felt like they cared about the quality of their work. I would absolutely recommend Plunger Pros and will definitely call them again if I ever need plumbing services in the future."
"Matt did and amazing job. He was very courtious and professional. Explained everything he did and made sure all my questions were answered."
"Great service! Jaysin was very friendly, thorough, and professional. Easy to schedule and came right out"
"Great service!"
"Service was performed within 24 hours of calling. Service was completed within the estimated time. Service techician provided both a written & verbal explanation of how the identified issues were resolved."
"Very professional. Quoted appropriate pricing and gave options for repairs vs. replacing and were upfront about all costs and timelines. I hesitated to call a plumber for the longest time bc of past bad experiences with others but this company surpassed my expectations. Thank you!!!!"
"Very professional with excellent install, service, and price."
"Matthew took his time explaining everything he was doing and all of our options. He was courteous and professional and got the job done! Thank you Plunger Pros!"
"Jaysin H. was so very helpful, communicated clearly, and goes above and beyond! He fixed my broken pipe easily and quickly, and happened to be here when my ceiling started leaking. He helped mitigate the leak from spreading and even went into my attic to see if the leak could be seen from there. He's clearly a person who cares, and he seems to love his job! I'd definitely recommend Jaysin and Plunger Pros!!"
"Great experience, job completed and very professional, I definitely would recommend."
"I had an outstanding experience with Plunger Pros, especially Matthew, who went above and beyond to complete a challenging job. He replaced my pressure reducing valve (PRV) and installed a customer shut-off valve with exceptional skill and attention to detail. To make things even more challenging, he worked through heavy rainfall and even dealt with bees without letting it affect the quality of his work. Matthew was incredibly knowledgeable, professional, and took the time to explain everything clearly. It was obvious that he takes pride in doing the job right rather than rushing through it. His workmanship and dedication gave me complete confidence that the work was done to the highest standard. If you’re looking for a plumbing company that values quality, professionalism, and outstanding customer service, I highly recommend Plunger Pros. I’ll definitely be using them again for any future plumbing needs. Thanks again, Matthew, for the excellent service!"
"Awesome service! Did even more than was expected. I highly recommend Plunger Pros!!!!"
"David was able to come out the day of my request (a Saturday)to fix my issue. Great and efficient process all around. Can’t recommend enough."
"Fast, reliable, knowledgeable!! Glad we found these guys. Saved their number!! Jason was are service tech and he did great!!"
"Quality job, fast and very friendly. Would recommend to anyone."
"Plunger Pros was so easy to deal with, quick to respond, and provided fantastic service! They are our new "Go To" plumbers for our own home as well as a number of rentals!"
"Outstanding work. We appreciate the rapid response and the plumber staying until the job was complete. Thank you very much."
"Very professional!! Jaysin did a great job. Will use and recommend this company again."
"I am so pleased with the service that Plunger Pros provided they exceeded my expectations. Excellent company."
"Amazing as usual. Professional & fair prices."
"Wonderful!"
"A couple of days ago my daughter opened the garage door to see water running from the hot water tank onto the garage floor. And of course it was on a Sunday! After numerous calls to friends trying to find a plumber who would come check out the issue, a friend of mine provided me with David’s name and contact information after sharing with me that he had used their services after having had some foundation work done on his house and needed some pipe work done. My friend was very pleased and recommended Plunger Pros highly as did his neighbor who had them replace their hot water tank. The answering service took my call and after discussing the issue she said the earliest they could get someone out to my house was on Tuesday (2 days away).I told her I would keep the appt but I was going to see if I could get someone to come out earlier. To my surprise, David, the owner of Plunger Pros called me back, within an hour or so, and asked if I would be available for him to come out within 45-60 minutes to check out the situation. Heck yes! True to his word he was there within the specified time frame. David assessed the situation, made sure the hot water tank was closed off properly, that our cold water was working fine and that all was safe until he could get a new hot water tank first thing the next morning. David was so nice, knowledgeable and patient with me and my daughter. He truly wanted to make sure we were taken care before he left to go out of town with his family. (He delayed his leaving until he got us taken care of!) You don’t find this type of customer service often. And the next day, Jaysin was here just as David said he would be and we had a new hot water tank operational in less than 2 hours. Jaysin was also very nice, friendly and competent. Thank you to both Jaysin and David for making what could have been a very stressful situation end up to be a lot more manageable. I will definitely be providing Plunger Pros information to my friends and family along with a glowing recommendation. Thanks again!"
"Just completed another project and Jaysin did a fantastic job. Great team work."
"Jaysin was friendly and walked me through his next steps to resolve the leak."
"I needed a quote to remove and replace a bad shower valve in my home. Jason came out and quoted a reasonable price and said he could do the work right then. In about 3 hours I had my new valve installed and working fine. Thanks!"
"I recently had Plunger Pros come out for a plumbing issue, and the service was excellent. They were upfront about any potential issues that could arise, explained everything clearly, and were very fair with pricing. I really appreciate the professionalism and help from the team at Plunger Pros. Thank you again for the great service!"
"I HIGHLY recommend them to anyone in the Schertz/ Cibolo/ San Antonio/ New Braunfels area! I got a few really high quotes for a plumbing job recently and the quotes were from companies that came out and didn’t even dig to actually look at and assess the issue. David and Austen from Plunger Pros were extremely knowledgeable, professional, and friendly every step of the way. On my initial phone call, I was greeted right away by David and given a rough estimate and told they’d be happy to come out to quote. At the initial visit Austen did a temporary repair on our main line near our water meter on a Friday evening to get us through the weekend. They gave competitive quotes and financing options which is wonderful for large unexpected/unplanned jobs like this. At the following scheduled appointment, they installed a trench-less new line. I love that they took such great care of my lawn and were considerate of my roses bushes. They kept me in the loop every step of the way and made sure the area was safe every time they left. They scheduled the city inspection and were out the same day to backfill the holes once the inspection was completed. Again, I HIGHLY recommend them to anyone in the area! I am SO GRATEFUL to have found such honest and reliable professionals like this after dealing with the opposite with so many contractors nowadays."
"I’m quite pleased with the quality of work, friendliness and high quality customer service. Job was done well and extra care was taken to make sure everything was just right. I really felt like Austen went above and beyond to make sure we’re satisfied with the service."
"David is amazing! He responded right away and was able to come and check everything for a possible leak right away! I would 100% recommend!"
"I was very pleased with Austin’s work. He not only fixed the issue but did so in a clean and efficient manner. He also explained the repair and made a recommendation which saved me $100. On top of everything, he was friendly, communicative regarding all aspects of the repair, and abided by our “no shoes in the house” request without complaint."
"This company was very prompt to respond to my service request today! The tech Austen was such a polite and respectful young man. We were very pleased with service received! Thank you"
"David was quick to respond. Quickly found the cause of my issue but because it was my rain barrel and not the plumbing he didn’t charge me. Very friendly and honest. I definitely recommend him!"
"Plunger Pros did a fantastic job fixing my clogged kitchen sink. David Williams was prompt, professional, and explained everything clearly. He had it cleared quickly and left the area spotless. Highly recommend!"
"David is a master at his craft. He is efficient and professional. He quickly returned my inquiry email and was able to install a water softener and water heater the very next day. I will definitely use his services if I ever have any other plumbing needs."
"Plunger Pros exceeded expectations! Their team was professional, punctual, and fixed our plumbing issue flawlessly. Exceptional service and attention to detail. Highly recommend them for any plumbing needs!"
"David came and replaced a facet valve and had to cut thru the wall behind it to get the pipes fixed... he did an Amazing job repairing the shower and covering the opening. Highly recommend Plunger Pros. ⭐️⭐️⭐️⭐️⭐️5 star rating from start to finish👏 🌻"
"Great experience working with David at Plunger Pros He understood our urgency, reworked his schedule to help us. Showed up on time and got to work on 3 of our RR… he works clean, fast and a total professional. His pricing is super fair. Will highly recommend him.."
"Great service!"
"Prompt, good communication about the issue, respectful of the property, solved the issue, reasonable price."
"David is a true professional and takes pride in his work. He was able to provide an accurate estimate prior to scheduling and the price quoted is what he charged. I'll definitely use his company for any future plumbing needs."
"The knowledge, punctuality and communication is super professional, which is why we rate it as excellent service. Knowledgeable about his work, which makes the service experience pleasant and reliable. Plunger Pros will definitely be our plumber from now on."
"Friendly, professional, affordable."
"I can’t recommend Mr. Williams enough! After dealing with another plumber who couldn’t identify the issue, and dealing with Allstate third party companies (Allstate is the worst, run away before it’s too late) I contacted Mr. Williams—and I’m so glad I did. He arrived promptly, quickly found the leak, and had everything fixed the same day. He’s professional, focused, and clearly knows what he’s doing. It was such a relief to have someone so reliable and skilled handle the job. Great service from start to finish! I highly recommend Mr David Williams to anyone in need of plumbing issues."
"Super polite young man. Appreciate him taking the extra time to make sure the completed job was without any defects. Will be using Plunger Pros in the future!"
"If you're looking for a plumbing service that's professional, fast, and a great price you can stop now. David was able to take quick care of the problems, will definitely recommend them friends and family"
"They performed a backflow inspection. Great customer service and best price I was able to find. 100% recommend their services."
"Highly recommend David for your plumbing needs came out in timely manner great communication, great prices."
"Great customer service and communication. Also work was done pretty quickly."
"I worked with Austen and David who were very thorough and professional. I had them do an inspection on a house we just bought and Austen checked everything in a timely manner."
"Austin was on time, professional and his installation of our new water softener met all our expectations. I am very happy and will always recommend them."
"Great experience! Very professional and friendly service! We will use Plunger Pro again! You should, too!"
"I couldn’t be happier with the plumbing service from David and his team! They were professional, fast, and went above and beyond to make sure everything was done right. From start to finish, the process was smooth and stress-free. If you’re looking for reliable, affordable plumbers who truly care about their customers, I highly recommend David and his crew. I’ll definitely be calling them again for any plumbing needs!"
"Prompt and professional. Responded within 10min. Great communication as well."
"David does great work."
"Vee professional. Plus Austen has really pretty eyes!"
"Fast response and scheduling!"
"David did a great nob!!"
"David has done a couple jobs for me and has always provided high quality service. He is very thorough and takes the time to make sure the job is done correctly and completely. You won't be disappointed with his work!"
"Austen was very professional and communicated throughout the process while he was setting up a connection/installing our new water softener. He took the time to walk me through how the system works once he was finished and left the work area super clean. Extremely reasonable pricing and easy scheduling. Highly recommend!"
"Excellent experience with David from Plunger Pros. He installed a water softener for me. He was quick, efficient, friendly, and reasonably priced. Fully recommend Plunger Pros."
"David had great customer service, very experienced, and ensured we understood everything he was doing. He made sure to clean up after completing the install and answer any questions we had. I would highly recommend using him for your next plumbing needs!"
"Up front fair cost. Very clean work, highly recommended."
"I hope you never have to deal with water softer failing and dumping resin into your pipes. But if you do, Plunger Pros will make it right. Austen and David ensured we not only got water back, but ensured all bathrooms, sinks were free of resin before calling it good. These guys were professionals and got the job done. Would use them again, no doubt."
"More than happy with the service provided by Plunger Pros. They arrived on time, dressed professionally, and handled the job with care and efficiency. Would definitely recommend them to anyone in need of reliable plumbing service."
"Great communicated the whole time explained to me the issue and fees and the follow ups I needed to do. He also emailed it right away which I greatly appreciated. David is a great and attentive employee 👏👏"
"Plunger Pros Responded quickly on a Saturday! He was professional and had his stuff together. He got the job done quickly and was able to restore water to my house. Appreciated his much needed help and would use again!"
"David was fast, efficient, and communicative. Will definitely use Plunger Pros in the future."
"Alright folks, this will be a laundry list but David deserves the praise and effort because he puts in 120% effort on every job himself. We started working with David when he came out to check out our low water pressure. Turns out the part regulating our homes pressure was never set up correctly and after only 2 years was already done and dusted. David dug it out, laid down some rocks for drainage, replaced it with a reliable unit and dialed in the pressure for our home perfectly. Well from there on we have had him out many more times. Once to install a touch activated kitchen faucet and cup rinser for our kitchen sink. He replaced all the crappy plastic push valves with actually reliable metal valves too. Another time we had him out to replace an exterior hose bib with a new one, at which time he redid the incorrect piping it was hooked up to and insulated it. Again for our 4 bathroom faucets, drains, tub drains and faucets with matching shower heads. Replacing valves with metal ones here too. The latest job was replacing a garbage disposal after a lightning strike. I like to joke that by now he has replaced almost all of our plumbing related items in our home. But there are still a few more projects coming up in 2025 we will have him tackle. Do yourself, your home and your wallet a favor and call Plunger Pros."
"These guys do great work and they are super understanding and respectful and helpful. 10/10 would definitely recommend to everyone I know"
"Super fast scheduling and great, professional work!"
"Experience and technician was great. Price seemed a little high for installation work when comparing to other work I had done like roofing. Still, work was solid. Might just need to space out work to afford it."
"Plunger Pros brought my confidence back in the plumber market. After a less than helpful company came to bid our water line problem, we then were referred by a neighbor to Austen at Plunger Pros. We are so grateful for that referral and thank you Austen for your phenomenal service and never ending patience with our questions."
"From beginning to end great service and communication. Had a water heater issue David took care of everything from talking to the Manufacturer and also getting parts needed to complete the job. Outstanding work"
"Plunger Pros responded promptly, explained our options clearly, and handled our problem very professionally. Highly recommend."
"Awesome work! On time and super thorough!"
"David is knowledgeable about all things plumbing and super helpful with checking and making sure all is to code. Grateful for his help!"
"Everything explained well and done quickly and neatly"
"David was super easy to work with -fixed the testy drain and we are back in business. I will absolutely call again!"
"Fortunately we got a next day appointment, called to say when they would arrive and they arrived on time. Completed backflow test quickly and they were done. Will use them again when we need a plumber. Highly recommended."
"Very Knowledgeable and Professional. Highly recommend this Plumbing company."
"Impeccable representation of knowledge & expertise."
"David is an exceptional plumber who has become my go-to guy for all my plumbing needs. He is honest, trustworthy, and highly knowledgeable. I appreciate his work ethic and his ability to keep me informed throughout the process. Additionally, he maintains a clean and organized work site. If you ever find yourself in need of plumbing services, I highly recommend Plunger Pros. I have no doubt that David will exceed your expectations."
"David is a very nice, capable plumber. He did his work neatly and in a timely fashion. I would recommend him to anyone!"
"Austen was highly professional, but friendly and engaging at the same time. He offered detailed explanations of the work as it progressed and I appreciated the thoroughness of the work."
"We had major plumbing issues. PlungerPros responded promptly and diagnosed the issues and gave us a reasonable bid to correct our problem and in a reasonable amount of time. I was impressed with Austen’s professionalism, courtesy, his explanation, and his work ethic. I will rate the service once it is completed, and I feel confident that I will be pleased. Addendum: Austen completed the repairs on our sewer line and did an excellent job. We will definitely call on PlungerPros for any future plumbing issues. Thank you, David and Austen!"
"My technician Austen was very knowledgeable and friendly and explained what caused my plumbing issue and showed me how the repair was going to make it less likely to have a repeat in the future. Great work!"
"Great service"
"Arrived in the evening to inspect what we thought was a major leak. A lot of water for 30 minutes of time. Turns out it was after a heavy rain and the neighbor let a LOT of water out of the pool. Causing a flood in my yard. No leak, no charge to come out. Even checked our pressure and gave the area a good inspection. Definitely our plumber going forward."
"Had a great experience with Plunger Pros! Showed up early, got work done, and did a great job! Will definitely be recommending Plunger Pros to family, friends, and neighbors!"
"Professional service from a licensed expert! Informative & most importantly on time!!! Reasonably priced!!!"
"Great experience with Plunger Pros, I appreciate the clear communication and transparency throughout the entire process. Austen was extremely knowledgeable and professional, with quick identification/resolution of my issues. He also spent a lot of extra time looking into additional concerns past the original scope of the appointment and shared a ton of helpful info. Really impressed with the overall service!"
"David was incredibly fast efficient and friendly. Got the work my wife and I needed done with no issues. Work looks fantastic, very professional and reasonable pricing. Absolutely will call again and recommend to anyone who needs plumbing work done"
"David was professional and proficient. He was able to diagnose the issue quickly and effectively."
"Overall great experience with the Plunger Pros team. They were very communicative with me setting up an appointment to install a water softener and answering any questions I had before hand. Austen showed up on time, explained the process to me and kept me updated through the installation. I would definitely recommend them to anyone looking for a professional plumbing company."
"Kids pulled the vanity sink away from wall. Austen resecured and it’s good as new!"
"Excellent plumbing service by technician David. Good company will use again when needed."
"David arrived promptly, was professional, and informative. He provided honest feedback about work we’ve had done and gave us recommendations for preventative plumbing maintenance on our older house. We will be using Plunger Pros for all of our future plumbing needs."
"Very complete and detailed work"
"Great job and professional"
"We have used them twice now. Both times we had a great experience. Thanks so much for taking care of our plumbing emergency and new plumbing install. Both were done quickly, professionally and not overpriced. 10/10 recommend!"
"Plunger Pros saved the day with a plumbing leak I had that was causing water damage to my home. David was very kind and extremely knowledgeable! I now have a plumber I will use forever thanks David at Plunger Pros!"
"The team was friendly, knowledgeable, and efficient. David Williams was very professional and patient with me and all my questions. He made sure to set my expectations for the next steps! I recommend David and the company!"
"Austin is a great service person. He knows exactly what he was doing. Good price and those blue eyes make him seem honest."
"I had to get the Backflow system annual inspection done. Austen Was very friendly and professional. He took care of the inspection, submitted the paperwork, and I actually paid less than I have with other companies. I was very pleased and have used them for a couple other little things and will continue to use them thanks, plunger pro."
"David helped remove my old tank water heaters and upgraded me to new tankless. Super professional and does great work. He also explains very clearly to help you understand the trade. Will definitely use his services in the future!"
"Great service!"
"David was fantastic! Very knowledgeable and easy to work with. I felt comfortable asking questions, and he set clear expectations on what to expect. I highly recommend him for your plumbing needs."
"David was very professional & clean. Explained what he was doing & gave advice on preventative care. Highly recommend ⭐️"
"Absolutely amazing and expedient service. Top of the line professional grade. Would not call anyone else."
"Matt was professional and did a thorough job. He assessed the leak, provided a quote, with our PreFix discount, and completed the job in an efficient and quick manner. Matt was friendly and when we addressed a couple issues, he said he’d be sure to follow up on quotes to fit our needs."
"Scheduling was simple and quick. I was notified of the time of arrival and I could track the truck on the way to our place. Austen arrived on time and was a treasure! He was thorough, informative, friendly and so respectful. Y’all have a great team member in Austen! I will definitely call for any plumbing issues in the future!"
"Clear communication and on time"
"Austen was kind courteous and respectful He came in assessing the situation of the several items we needed addressed including installation of new kitchen faucet Gave us a price and removed these projects from our project list He was detailed experienced and professional Thanks again"
"David was amazing! He was very communicative, on time, and very polite. He explained step by step the issues I was having and ways to solve them. He also explained preventative measures to take and instances where issues can happen. I was very appreciative. Somebody needs to give him a raise ASAP! We don't experience customer service like this often. Thank you!!"
"Awesome company! David responded to a request late at night within 30 minutes of request for broken water heater. Had an appointment scheduled for me for the very next morning. Showed up within the designated time frame and was very thorough on explaining what needed to be done. No hidden cost and very reasonable! I understand now why they have all 5 Star ratings! I definitely recommend this company for your plumbing needs. I will be a customer for life with this kind of service and professionalism!"
"David is a true professional. Arrived on schedule, kept me informed every step of the way, and advised me on some future projects. Won’t be calling anyone else for my plumbing needs."
"David showed up and was professional. He listened attentively to our project and then proposed various options. He did a good job of setting our expectations for the time it would take to complete the project and it was completed as described."
"David did an excellent job with an emergency water heater situation. He was prompt, reliable, knowledgeable, respectful and trustworthy. I highly recommend his services for any of your plumbing needs!"
"It's refreshing and rare to find a professional who takes true pride in their work, is an expert in their craft, is easy to communicate with, and deals honorably with customers - all at a fair price."
"Finally, a plumber you can actually trust. I worked directly with David, the owner, and the experience was refreshingly straightforward. He showed up on time, explained everything clearly, and gave me upfront pricing before starting any work. No surprises, no pressure. The job was done quickly and cleanly, and the level of transparency and professionalism was genuinely impressive. If you need a plumber in the New Braunfels area, look no further."
"Customer service was awesome. Jason is courteous and explained everything very well. 👍🏽👍🏽"
"Outstanding customer service, Installation of new hot water heater was efficient, and clean. The team was well prepared and explained each step from start to finish."
"David was at my house within 10 minutes of my call that my sewer was not working and had it fixed within an hour….all after 6:00 on a Friday evening! He was our hero today!👍👍"
"From start to finish the experience with David was excellent. I was able to make an appointment within a week to have our shower head replaced. He was punctual and went the extra mile to ensure our water pressure settings were set correctly. I would absolutely recommend him, and we will be using him in the future for all pluming needs. Thank you, David!"
"Professional company that does top tier work. Prices are more than fair & I would hire them again."
"Austen replaced a pressure regulator valve that went bad and installed a new water heater 10 days later. All quality parts were used, no short cuts, and he was professional and easy to work with. Thanks to the Plunger Pro team for quick service, easy scheduling, good communication and fair pricing. Would definitely recommend to others."
"Excellent service and highly recommended!"
"David was awesome! We called on short notice and he was there very quickly. He was fast, efficient and very knowledgeable. Thank you so much!"
"David came and helped us get our low water pressure resolved. On top of that, since he had to do some work on my water heater, he actually took care of a maintenance issue I was having with the anode rod in it too. After the work was done, they made it very easy to set up financing for the work that needed to get done. Nothing but good things to say about David and the company."
"Had an amazing experience! Zachary was very knowledgeable and gave us tips of what to do with the up coming freeze. He changed our water supply lines that were leaking and showed us how to use them. This company will definitely be our go to company for any plumbing needs."
"David was very polite and knowledgeable. Had my water softener fixed in no time with zero mess. Definitely will call plunger pros for any future plumbing needs. Thank you."
"The Plunger Pros team helped us with install of a new water heater and pressure release valve. Top notch service from requesting info, to booking and getting the job done. Couldn’t recommend them any more."
"Plunger prosis a great Plumbing company David did a great job fixing my plumbing problem. I will definitely call him again with any other plumbing needs."
"You cannot go wrong with Plunger Pros! They are dependable, efficient, punctual, and do work of the highest quality at great prices."
"Jaysin and David from Plunger Pros came the next day after I called, arrived on time and diagnosed my tankless water heater corroded piping. They gave a fair estimate and completed the job quickly. Very happy with the job done. See attached photo. May now use them to install a water softener."
"David and Jaysin at Plunger Pros did a great job repairing my drain line. They were the least costly and provided professional service. What I appreciated most was their constant communication to let me know what was going on, what to expect next, and an explanation of everything that needed to happen. I highly recommend them for your plumbing needs."
"Plunger Pros assisted me with identifying a problem with my water heater. They were very professional and prompt. I will definitely rely on them if I have plumbing problems in the future."
"Zachary with Plunger Pros was awesome. Prompt and professional. Fixed the leak connecting our irrigation system quickly. Highly recommend!"
"Awesome folks who know the industry well!! Highly Recommend to anyone looking for plumbing services."
"Highly recommended! Nowadays, it's been hard to find a trusted plumber and someone who will not take advantage of the situation to make more money. Plunger Pros were very transparent on their pricing based on the options they needed to take to fix my kitchen sink drainage. They tried their very best to fix our kitchen drainage without using the most expensive option. We’ve even told them that we are good to pay for the last option seeing them working so hard. They sent another person to help finish the job, and they completed it around 9pm, no complaints from them and they only charged us for what they had told us from the beginning. No extra charges for spending several hours completing the job. I know for some would probably drop the job due to the amount of work required to fix it and would prefer easy money for a less complex job. I am very thankful for finding them and from now on they will be my go to plumber!"
"I have looked for a long time for a great plumbing company who is not only professional but can do many repairs and installations and who don’t break the bank. A lot of plumbing needs are urgent and this company fits all of my needs! I am so happy I found them!"
"Jaysin did a great job assessing the areas and advising what would be required to repair or replace the plumbing issues."
"Service was quick and efficient. Thank you for your help."
"Plunger Pros is the kind of locally owned company that truly stands out. You can tell David and team genuinely care about doing the job the right way—not just quickly, but properly. They are responsive, professional, knowledgeable, and honest! I highly recommend!"
"Zachary was professional and honest."
"Prompt and professional . Replaced crooked drain pipe done by builder. Very pleased will be using Plunger Pros !"
"Wanna save $12,000 on a plumbing repair? Call David at Plunger Pros. We had a clogged bathroom and after a camera inspection another plumber found that the builder left a screwdriver in the main drain causing a backup. They tried removing but said it was lodged and we would need to tunnel under the house 20 feet to repair at a cost of $12,000. This is after I got charged over $1500 for camera and drain clearing. Seeing other reviews I called David and despite it being 3:30 on a Friday he came out. I asked him for a price after I explained the issue and he said he would run his camera for free and if he thought he could get it out he would charge me a couple hundred bucks. 15 minutes later that’s exactly what he did, saving me $12,000! Definitely give them a call if you need help, best experience ever with a plumber!"
"Jaysin with Plunger Pros helped to replace the broken flange on our toilet. I was able to get an appointment quickly. Jaysin was very professional. He explained everything and did a great job of repairing the issue. I would recommend this company and I would use them again."
"Very responsive. Same day service and issues resolved in minimal time."
"The plumber from Plunger Pros took care of the problem quickly and efficiently. Very courteous and professional. I would certainly recommend them to anyone."
"Absolutely the best! I had an emergency leak and they jumped right on it to help. Very professional and down to earth. Prices very reasonable! All my plumbing issues now are handled by Plunger Pros."
"David and his team are very professional, honest and very knowledgeable!! They are upfront with what needs to be done and explain so you can understand. I won’t go or call anyone else for my plumbing issues!"
"Plunger Pros is absolutely the best! We had an issue with our water softener. Zachary arrived within two hours of our call. The company kept us apprised via text as to his arrival time. Zachary was courteous, professional, and expertly knowledgeable in all areas of plumbing. He answered all our questions and concerns. I would highly recommend Plunger Pros."
"David Williams did a great job and explained everything. Look forward to working with Plunger Pros again when I have plumbing issues."
"Unless you're building from scratch, No one wants to NEED a plumber; Plunger Pros made the experience relatively painless. David was punctual, polite, professional, and efficient. He quickly assessed the problem, then resolved it. He explained the design problem of the piping, why it was done that way, and how I can avoid problems in the future. I'll call Plunger Pros again if I ever need to."
"Best Home repair service I’ve had in a long time. Highly recommend! Very, quick, knowledgeable, good price and Quality work!"
"Jaysin was great very communicative checked everything thoroughly"
"Extremely professional, great communication and arrived on time"
"David Williams was fantastic and he explained everything clearly. I would definitely call this company again, I appreciate the great service. They also came the same day I called."
"They had a big job to do at my home. They kept me informed during each step and were professional and friendly. Thanks Plunger Pros!"
"Prompt and professional. Highly recommend."
"David did an awesome job. Quick and professional!"
"We were really happy with the options presented and felt the price for the work done was appropriate. Jaysin was kind enough to answer my many questions and share his expertise with me. As a company, Plunger Pros was responsive and completed all the work in a timely manner."
"Very professional. Great flexibility. Quality repair job."
"Zach, from Plunger Pros did an outstanding job fixing and servicing my tankless water heater. He quickly identified the problem, clearly explained what was going on, and recommended the right fixes with upfront pricing—no surprises. The repair was handled professionally and efficiently, and he also suggested additional system maintenance to help prevent future issues. Zach was honest, knowledgeable, and easy to work with even with me asking questions about my system. I highly recommend Plunger Pros for anyone needing reliable plumbing service!"
"I highly recommend Plunger Pros. Their technicians are prompt, professional, and knowledgeable. They are completely transparent in all aspects. They explain how things work, what needs to be done, give options if appropriate, and then provide a fair and comprehensive price - nothing hidden. Their work has been top quality."
"Great company and do great work"
"Jaysin was amazing. He was fast, friendly, knowledgeable, and took the time to explain everything. Would definitely recommend."
"Quick response and great service locating and repairing leaking gas line."
"David is very professional and explained everything and did some amazing work! Highly recommend!"
"Zach did an outstanding job, did everything that was agreed to and explained the system and answered all or questions. Excellent work."
"David did an excellent job fixing the plumbing issue at my home. It was a difficult job and his determination showed in his work. David explained to me what the issues were and showed me photos of the potential problems. He made it easier for me to understand. Initially, my issue was that every time my washer drained, there would be a loud swooshing sound from kitchen sink. David’s hard work has made my home peaceful again."
"David was very professional and knowledgeable of his business. He was well equipped and honest with his pricing. I was very comfortable with him coming into my house. I strongly recommend him."
"Very professional and came out same day to help us. We appreciate this company and their help with our issue."
"David was here and did a great job fixing our faucet and p-traps. Very professional and very fair in price. Would recommend highly to anyone. Thank you again to the whole team. They responded immediately when I contacted them. We will definitely use them in the future for all plumbing needs."
"David & Jason did amazing work with fair pricing. They installed a new gas hot water tank & replaced the shower valves & handles in both bathrooms. I would hire this company again & I highly recommend them. They are knowledgeable & very professional."
"Zach was great!"
"If you are looking for and aspire to support local businesses, These are your guys. David and Zachary observed both honor, kindness, patience and integrity. Their pricing, and professionalism is exemplary. I had a waterline that failed in my front yard. When I initially called Zachary came out to help me find the leak, and then gave me the option to perform the repairs myself, or attempt to repair myself. There is no overselling you what you don’t need. I also really appreciated the fact that when you made your appointment, they sent you a link where you could track where they were so you knew how close they were to reaching you, and gave you a picture of the plumber that would be out as well as the vehicle description and the license plate number. I attempted to repair it myself, but just got lost and when I called them back to see if they could go ahead and fix it, David answered the call and made the effort to come out the same evening, even though it was dark and cold. My water was restored same day and I was able to have water access quickly. I’m usually the one that’s very hesitant to hire out because of so many of the scams out there. But I can tell you that this business is incredible and deserves to be hired and given a chance. I was very impressed with their work. It’s a stressful time of year, and difficult during the holidays because of loss, i’m very grateful for their prompt actions and even willingness to come back out even when I initially turned them down to do the work. I appreciated their patience with me. Absolute standup company."
"They were incredibly friendly and fast. I never had to wait for the appt and the quality of the work was excellent. I would 100% choose them again!!!!"
"Great service, they were fast to respond and easy to work with all at a fair price."
"Super helpful!"
"I can’t give enough accolades to David at Plunger Pros. Over the last 2 years he has replaced a toilet, a faucet, a tub drain, and just this morning he was at my house 15 minutes after getting my call that I smelled gas under my stove, getting the leak repaired in no time. He is always quick, thorough and happy to share information on the repair, along with tips to avoid future issues - and he is very fairly priced! Oh, and my 3 Aussies just love him (huge bonus)!!"
"David and Jaysin went above and beyond when replacing our water heater. They weren’t the cheapest option in town, but we’re very glad we chose them. Their communication was excellent from start to finish, and they showed up exactly when they said they would. They even upgraded several components at no extra cost, including the anode rod and the drain valve, which will make routine maintenance much easier for us. Highly recommend their service if you’re looking for quality work and reliability."
"These guys are incredible in what they do and how quickly they get it done. I needed a plumber ASAP for a water leak I couldn't find in the kitchen. I remember seeing them on YouTube and sent them a text and without and kinda delay I got a response and a time they could be out at the house to see what was going on. From there everything was smooth sailing, they took care of everything I needed and cleaned up after themselves. Very professional and courteous. I will definitely use them again in the future for plumbing repairs and replacements. Thank you guys for doing an above and beyond kinda job."
"Zach did great work, was very professional. He answer all my questions and was very straightforward about everything he was doing. I highly recommend Plunger Pros."
"Extremely reasonable prices. And very informative / professional. Will be recommending them to everyone. Before & after photos attached."
"Fast And professional! Thanks for the quick response David!!"
"Plunger Pros are awesome! My kitchen sink has been clogging at least every other month. Several plumbing companies have been over to assess the problem but none bothered to look for the source of the problem. Plunger Pros did that on day one and they got everything working like it should. Appreciation and thank you’s to Plunger Pros."
"An excellent experience, from setting the appointment, and the tech being on time and professional, Zack explained everything to me and went above and beyond to help me. I give them 10 stars!"
"Zachary was very knowledgeable, helpful, and thorough."
"David was referred to us by a neighbor via our HOA FB page. He replaced our water softner/filter. He was knowledgeable, thorough and trustworthy. He was very patient in answering all of our questions. We highly recommend him for your plumbing needs and we will definitely use him again!! Thanks David for a job well done!! Just had our second experience, this time with Zach! Still can’t say enough good things about Plunger Pros. Zach was friendly and very courteous. Had reports we may have had a slow leak somewhere. Zach did all the testing and asked all the questions to determine we do not have a leak. He left a report for us to turn into NBU. Stop reading and call Plunger Pros now!! They are the only plumbers I will use in the future."
"Fit me in last minute emergency today. Great communication stayed in touch. Very knowledgeable and great experience. Will call again"
"Jaysin was very timely and professional. Took the time to answer all my questions and concerns. Was upfront about everything and very helpful, and was able to finish up the work in one afternoon. I would strongly recommend Plunger Pros to anyone."
"We recently had a water supply line installed for our refrigerator, and the experience was excellent. The plumber, Jaysin, was punctual, professional, and completed the job efficiently. The installation was clean and well-done, with no leaks and everything working perfectly. I appreciate the attention to detail and would definitely recommend Plunger Pros for any plumbing needs."
"Plumber was prompt, and immediately got to work. He diagnosed our issue in under an hour and was very honest. I would recommend this company to my friends and neighbors."
"Great service, great communication and very reliable. Plunger Pros performs quality work and that’s why we have been clients for several years."
"Good service from David and same day service as well!"
"Great service fixed the problem with the sewer. Professional"
"Jason was a big help today. Very helpful information."
"Great experience with Plunger Pros! David helped us a few months ago after a toilet (not installed by him by the way) had a major leak and came back today to replace our other toilets and shut off valves for my piece of mind. David and his technician, Jaysin, did an excellent job from start to finish and answered all our additional plumbing questions before heading out. Highly recommend!"
"Absolutely fantastic experience with the Plunger Pros today. Their technician was very polite and informative. He answered my questions plainly for me to understand what he was doing. I felt like the prices were fair for the work done. I've already recommended them to family and would highly recommend them for your plumbing needs."
"Plunger Pros is always my first choice when I need a plumber. There’s no job too large or small for this company. They are very professional, polite and responsive. I’ll always recommend Plunger Pros! Having to replace my water heater today was definitely not on my to do list when I woke up today. But I knew exactly who to call to come check it out. They came same day and replaced it within a few hours!! Thank you so much for a job well done!!"
"Very pleased with the promptness and professionalism of the two guys who came out and replaced a busted water pipe for me this week."
"David and Zach are the guys i would definitely hire again for our plumbing needs. Zach Arrives at the time window as scheduled, David answered my phone call and questions on the weekend. they had easy scheduling, David was fair and transparent with pricing, There is no overselling you what you don’t need, he even reduced his price as I self performed the soil excavation. David on a Sunday, when i called him with updates during my excavation not finding what was expected, i thought i would leave a voicemail however he answered, he then arrived onsite within 35 minutes and opened an additional pipe to confirm i was tracking the correct branch of the leak. I would recommend them to anyone who asks, and ill probably name drop when i tell the story of my experience."
"Plunger Pros was communicative, had easy scheduling, was fair and transparent with pricing, and reliable. They arrived to our house in the window they provided us and the technician was knowledgeable and informative. They removed a standing sink and installed a vanity for us, and the finished product looks great! Would definitely hire again for our plumbing needs."
"Very quick!"
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